Baggage


Pack your bags, travellers! From checked and hand baggage allowances to protecting your equipment, here's all you need to know.

  • Hand baggage

    Find out how much hand baggage you can carry on board, and what the weight limits are for your ticket type.

  • Checked baggage

    How much checked baggage you can bring free of charge, and how to add extra bags to your booking.

  • Sports equipment

    Find out what type of equipment you can bring, our size and weight limits, what it will cost and how to protect your gear.

  • Musical instruments

    See the different ways you can bring your musical instrument in the cabin or cargo hold, and what it will cost.

  • Packing conditions

    All you need to know about protecting your baggage and your belongings, including smart packing tips.

  • Restricted items

    Find out what items are banned from our aircraft, and what we advise you not to pack in your hand or checked baggage.

  • Travelling with pets

    Where you can travel with your cat or dog in the cabin and cargo hold, and what regulations and restrictions you need to be aware of.

  • Delayed baggage

    What to do if your baggage is delayed, and how you can track it online and make a claim.

  • Damaged baggage

    Find out what to do if your baggage is damaged, and how to go about replacing it or making a claim.

  • Lost and found

    If you've left something on one of our flights, please get in touch with lost and found at your arrival airport.

Save up to 50%

Say goodbye to excess baggage charges and higher rates at the airport!

Save time and money and book your extra baggage online up to 25 hours before departure.

Order baggage now

Pay with CashPoints

If you're a Reward member, make sure you log in everytime you book and use your CashPoints wisely.

  • Use your CashPoints to pay for extra baggage next time you book a flight

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